Relaunch Without the Community

Just this week I posted a (german) summary about how my online life has changed the last months. One of the tools, I used for a while (and was very pleased with) is coComment. One tool, I used to use (but kicked in June) was Plazes. I was really annoyed about their relaunch - nothing worked on my Mac after that and a lot of "community features" have been absolutly needless. They introduced some "fancy" and hip new things (like an internal twitter clone) - but forgot, that was my opinion, the core features and, more than anything else their longtime and active community.

A lot of friends who used plazes for a long time dropped it as well. I was not angry, because plazes was just "nice", but had no real use for me.

And today? A déja-vu....

Looks for me like coComment is doing exactly the same:
  • Yesterday they suddenly tracked my twitter-updates (what I did not want them to do, because these are no comments, ey).
  • Then, later that day, the new coComment v2.0 went online without any notice to the users (I didn't get one, so I assume others didn't either).
  • Today, Firefox told me, there is a new version of my coComment plugin, that I installed - and the horror began.

Nothing was fitting anymore. Some blogs, where coCommet tracked my comments yesterday, were not tracked anymore. There was a silly blue square on several sites now with no functions I understood or seemed to need (Hey, I want to track the comments I leave and the conversations evolving on posts - and not any website). Flickr told me there was a unfinished script ruining my experience (what stopped when I disabled the plugin). And some more things.

I talked to some other bloggers and saw other's tweets that complained similar things. For I know and like coComment's CEO, I talked to him, and he promised:
I've forwarded your comments about the specifics to the team and I expect they'll have them fixed today.
Please stay in touch and give us your direct feedback on any issues/problems you discover or comments you'd like to make.
I like this. And, Matt, I still like the concept of coComment and want to use it - mainly because it is really useful (or at least was until yesterday).

Hope you get things fixed. And pls: Next time, talk to your users before...

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Immer dran denken: Sag nix Dummes. Und anonyme (also nicht mit einem Blog, Profil etc verknüpfte) Kommentare lösche ich vielleicht. Antworte auf jeden Fall nicht.
Wer Werbung und werbende Links in die Kommentare postet, geht durch Abschicken des Kommentars einen Werbevertrag mit mir ein, dessen Bedingungen unter "Impressum" zu finden sind.

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